Hot take: Q. What is the biggest challenge facing asset intensive operations organizations? A. Convincing their operational leaders that there’s any problem at all. The Dunning-Kruger Effect demonstrates a progression of wisdom against peoples’ confidence. This is often directed at individuals but can also applyto whole organizations. A key feature of the diagram is the counter-intuitive Peak of “Mt. Stupid” where the learner has not acquired much wisdom but believes they know it all. I don’t like this term as it applies to operational leaders because they are anything but stupid. Leaders bring tremendous experience and deserve our respect. That said, many have blind spots when it comes to asset management and operational excellence practices. A defining characteristic of many organizations is a perverse belief that mediocrity is acceptable. Mediocrity implies much value is lost in the way its operations are managed. Yet many leaders refuse to acknowledge this value leakage let alone do anything about it. Great rewards await courageous operational leaders who choose to fight through their own blind spots, past the peak of ignorance, through the valley of despair, up the slope of enlightenment and onto the plateau of sustainability.